If you have previously purchased or subscribed to a plan, please ensure that:
- You are using the same account that was originally used to make the purchase, and
- The app is installed from the same app store and platform (e.g., Google Play, Apple App Store, or Huawei AppGallery).
⚠️ Important: The app must be installed using the same platform account (such as your Google account, Apple ID, or Huawei ID) that was used at the time of purchase. If the app is installed using a different account or from a different store, the purchase cannot be restored.
If you're still having trouble restoring your purchase or subscription, feel free to contact us at
[email protected] for assistance.